kb-admin What Is the Difference Between the Free Plan and the Organization Paid Plan Learn the key differences between the Free Plan and the Organization Paid Plan, including fees, tipping, and payment flexibility.
kb-bidding How to See All Bidders on an Item Learn how to view the complete bid history for an item, including all bidders and bid amounts.
kb-admin Why Is the QR Code Not Working When I Take a Picture Learn how to properly scan your auction QR code and why taking a regular photo will not activate the link.
kb-payouts How Do I Set Up Direct Deposit Learn how to set up direct deposit so your auction payout is sent directly to your bank account.
kb-payments Why Don’t I See Payment Settings in My Account Learn why there is no separate payment settings section and how payments and payouts work on the new CharityAuctions platform.
kb-payments What Payment Methods Are Supported Learn which payment methods are accepted on CharityAuctions and how bidders can securely complete their purchases.
kb-promote Creating Item Signs and QR Codes Learn how to generate and print QR codes and item display signs to help bidders register and participate quickly at live events.
kb-auctions Previewing and Testing Your Auction Learn how to preview your auction, test bidding, and understand what bidders see before your event goes live.
kb-promote Customizing Your Auction Design Learn how to customize the look of your auction with colors, branding, and a custom banner image.